FAQ
Preserved roses are real roses that were picked at their perfect bloom. They were then dipped in a non- toxic formula to preserve their natural beauty that could last up to three years with proper care.
With proper care, our arrangements should last between 1 to 3 years.
Visit our Product Care page.
Once you select the shape of your box, rose color and quantity, you can simply add it to your cart, you will then confirm your order and pay.
Once your order is shipped from our warehouse, a tracking number will be sent to you via email.
All cancellation must be confirmed by one of our sales representatives. Please contact us immediately at 1800 # or via WhatsApp. Our sales presentative has the right to refuse any cancellation if the order has already left our warehouse and is out for delivery.
All changes concerning a placed order must be confirmed by one of our sales representatives. Please contact us immediately at 1800 # or via WhatsApp or via email at cs@barafleurs.ca. You will receive a confirmation via email for any changes.
Unfortunately, our arrangements of Eternity Roses from BAR A FLEURS are not eligible for returns. We are able to cancel orders if you contact us within a 24-hour period. However, if you contact us too late, or your order is already in progress, then we will not be able to cancel your order. If you have ordered an arrangement of Eternal Roses for same-day delivery, those orders cannot be canceled under any circumstances. If we sent the wrong color or wrong model of box we will send the right one, upon receiving pictures, and pay for the shipping back
Once you place your order via our website, please select the pickup box located in the shipping section.
Bar a Fleurs works closely with our clients to give the best customer service. Please contact us directly via telephone, WhatsApp or by email cs@barafleurs.ca . One of our customer service agents will be happy to help you pick out the perfect arrangement for any occasion. Consider Bar a Fleurs for you next event, from wedding to Bar Mitzvah, we’ve got you covered!
We accept Visa, Mastercard and PayPal.
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